- Click the Download the server certificate to trust this site link on the Hosting Services login page
- Delete temporary internet files
- Delete temporary files
- Download and install the latest ICA client version- please ensure the workstation is at least on Citrix ICA client version 11.2 or higher. Version 12.1.44 or higher should be used if the workstation is using Internet Explorer 9.
Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist in implementing the solutions on these websites.