- Download and install Spyware Cleanup Template 197
- Complete The Financial Edge installation as prompted
- Search for the BBUPDATE.INI file on the workstation and rename it to BBUPDATEOLD.ini
Note: If still experiencing the issue, refer to Trend Micro's Preventing OfficeScan 7.0 from purging and possibly damaging custom in-house applications (Solution ID: 24049), then proceed with steps 2-3 above.
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