If you are on version 7.80.1122: Download and install the latest version and patch, if applicable.
If this is still an issue:
Try each of the following steps in order until the issue is resolved:
- Ensure valid GL distributions are entered on the fund for the appropriate gift types.
- Set the date to display as mm/dd/yyyy:
- On the Windows taskbar, click Start, Settings, Control Panel.
- Double-click the Date/Time icon.
- Change the date format to mm/dd/yyyy.
- Click OK.
- Update/Repair the workstation experiencing the issue for both The Raiser's Edge and The Financial Edge to ensure the workstation is on the same version as the server.