In version 7.94:
Please note that Phone Sharing functionality is no longer present in The Raiser’s Edge software beginning with version 7.94, and higher.

In version 7.93 and earlier versions:

  1. Ensure that the phone type is not marked as Do not share (BB192490) in Configuration
  2. Ensure the the address is linked (BB27964) with another address
  3. Ensure the phone numbers are marked as shared (BB192490) on the constituent records
For more information, refer to  How to share (or unshare) phone numbers (BB192490).