In version 7.94:
Please note that Phone Sharing functionality is no longer present in The Raiser’s Edge software beginning with version 7.94, and higher.
In version 7.93 and earlier versions:
- Ensure that the phone type is not marked as Do not share (BB192490) in Configuration
- Ensure the the address is linked (BB27964) with another address
- Ensure the phone numbers are marked as shared (BB192490) on the constituent records