Do records linked through Integration remain in the Linked Records grid?
Article
Number:41246
Products:
Admissions_Office
Registrar_s_Office
Raiser_s_Edge_RE
Student_Billing
These records will always remain in this grid. Even when the links are broken and unmatched. This is to show all records that have been linked between the programs. To avoid seeing these records, use the filter options on the tool bar of the Linked Records screen to only see Matched Records, Unmatched Records, etc.