Possible causes:
The Transactions to be created have a post date that falls in a hard or soft closed fiscal year
The Fiscal year for transaction post date has not been defined

  1. If possible, change the post date of the transaction to a valid, open fiscal year.
    If the post date is correct or cannot be changed, follow the instructions below:
    1. In General Ledger Configuration, select Fiscal Years.
    2. If the Fiscal Year does not exist, create a new fiscal year.
    3. If the Fiscal Year exists and is soft closed, reopen the soft-closed period.
    4. If the Fiscal year is hard closed, restore to a back up from before the fiscal year was closed.
      Note: Data entered after the last backup was made will not be in the database after the restore. This will also require running the hard close of that fiscal year again.
  2. Once the changes have been made, automatically generate transactions.
  3. If the year is hard closed and restoring a backup is not possible: Contact Support and reference this article.