OR
Obtain a multi-user license for Crystal Reports from Seagate
OR
Install Crystal Reports locally to each workstation
If using terminal services:
Close all terminal sessions on the terminal server and stop any instances of CRW32.EXE running from any open session with the Citrix desktop
Note: Blackbaud does not support running Raiser's Edge 6 in a Citrix or terminal server environment
Our licensing agreement has changed with Crystal Decisions. Refer to Why is there only one Crystal user license? (BB86090)