The appeal and package information on the Constituent Appeal tab and on the gift must match. 
 
To add the package to a gift that is Not Posted:
 
1. Open the gift
2. Add the package to the gift
3. Save and close the gift 
 
To add the package to a gift that is Posted
 
1. Open the gift
2. Select Gift, Adjust 
3. Select the Split Gift tab 
4. Add the package information
5. Save and close the adjustment 
 
To add the package to the Appeal listed on the Appeal tab: 
 
1. Open the Constituent record 
2. Select the Appeals tab 
3. Select the appeal to be updated 
4. Add the package in the package column 
5. Save and close the constituent record