Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.

If you are new to importing, please review How to import (BB58904) before proceeding.  

  1. Create a data file or use an existing file.

    View a sample data file (7UpdateAddAddresses.CSV), which adds one address and updates another address on Phillip Keller's record. It updates the Time Share address changing the address type to Rental Property and updates the apartment number from 42 to 45. The other address is added as a new address with an address type of Shipping and marks it as the preferred address. The address import ID for the new address is assigned in the import file and is A456. Therefore, it looks much different than The Raiser's Edge generated address import ID of 00001-027-0000360.  

    Note: You may need to widen the columns to view all of the information in a column.  

    The sample file contains all of the required fields. Your actual import file should contain, at a minimum, all of the fields from the sample file.  

    Although headers are not required in The Raiser's Edge 7, we recommend using them. Otherwise, you must manually map the fields in the data file to the corresponding fields in The Raiser's Edge. You can save the file in any delimited format or in fixed length. However, this example and the sample data file are in CSV format.  

  2. Include the following fields in the data file (for a sample file, refer to step 1 above):
      • Headers
      • Fields

      ImportID*, AddrImpId, PrefAddr, AddrType, AddrLines, AddrCity, AddrState, AddrZIP
      Note: Addresses may also be created and updated through a constituent import.

      Import ID*, Address Import ID, Preferred Address, Address Type, Address Lines, City, State, ZIP Code  

      Note: In Excel, use Text as the column type fields with a leading zero. Otherwise, Excel drops the leading zeros.  


    • If necessary, include other fields in the data file that are available for this import type.

      Note: Not all fields can be imported with all import types; for example, gifts cannot be imported with constituent information. Refer to the Constituent Address Fields section of the Import Guide for a list of available fields (layout table) and for what each is used. In version 7.5 and above, you can also access the layout table from the Fields tab in the import parameters.  

    • In Import, select Constituent Address from the Constituent node. Click New and select the following parameters. For more information on what these parameters mean, refer to How to import in The Raiser's Edge 7 - The Basics of Importing (BB58904).

      General Tab:  

      • What do you want to do? Update existing records  
      • Options Import records not found as new records  
      • What file to you wish to import? Browse to the import file  
      • How do you want the system to identify existing constituents? Use the Import ID*  
      • What is the format of this import file? Delimited

      File Layout Tab:

      • Field Separators and Text Qualifiers: Comma, Quotation  
      • Import Field Names: Field names are on the first line of the import file  
      • Sample Import Format: Verify the first few rows of the import file

      Fields Tab:

      In the Import Fields frame, verify that all rows in the Field to Import column are correctly mapped to the corresponding field in the Raiser's Edge Field column. Also, pay attention to the Extensions column. Groupings of phone number fields in the import file must share the same extension.

      Summary Tab: We recommend marking all available checkboxes. At the very least, mark the Create control report option.  

    * When creating a data file (steps 1 and 2), you can use the constituent ID or Social Security number instead of the import ID for the unique identifier. Use the same field in the How do you want the system to identify existing constituents? frame in Step 4.  

    Note: In Excel, use Text as the column type for Import ID or Social Security number. Otherwise, Excel drops the leading zeros.