To be prompted to automatically to create follow-up actions:

  1. Select Tools, User Options from the menu bar
  2. Select the Records tab
  3. Highlight Actions and mark the Prompt for follow-up checkbox
  4. Click Apply
  5. Click OK

The prompt appears when you mark the Action completed on checkbox and save the action record.

To create follow-up actions manually, open the original action, mark the Action completed on checkbox, and select Action, Schedule Follow-up from the menu bar.