To be prompted to automatically to create follow-up actions:
- Select Tools, User Options from the menu bar
- Select the Records tab
- Highlight Actions and mark the Prompt for follow-up checkbox
- Click Apply
- Click OK
The prompt appears when you mark the Action completed on checkbox and save the action record.
To create follow-up actions manually, open the original action, mark the Action completed on checkbox, and select Action, Schedule Follow-up from the menu bar.