Note: Support for Accounting for Nonprofits 6 ended December 31, 2007. Support for Student Billing 6 and Payroll 6 with The Financial Edge ended September 30, 2008. The Financial Edge, version 7 of our accounting software, is a benefit of your Blackbaud maintenance plan. We offer several customizable options to help you convert to The Financial Edge. Please contact your account manager.
Try each these steps in order until the issue or error is resolved:
- Ensure other users are not working in the bank
- Double-click the check in the bank register
- If the status is voided, the check cannot be voided again
- If the status is reconciled, the check cannot be voided.
- Add an adjustment with the reversing entries of the original check
- Post the adjustment from the Utilities drop down in Bank Accounts
- Right-click the check and select Change Status to, Cleared
- Give the user rights to void checks
Log in as user with rights to void checks