If uninstalling the Raiser's Edge from a server perform these functions as well as what is listed below:
Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.

  1. Before uninstalling, you must first detach the database
  2. Once you have completed the uninstall, delete the Deploy Kit folder if it is located outside the Blackbaud installation folder.
How to uninstall the Raiser's Edge:
  1. Back up any files you may have saved in the program folder, including custom reports and documents
  2. Browse to where to uninstall the Raiser's Edge, highlight The Raiser's Edge 7 and then click Uninstall
  3. When the install window appears, select Remove the Raiser's Edge 7
  4. Click OK
  5. Once the uninstall process has completed, reboot the computer
  6. To remove residual Raiser's Edge files:
    1. Delete or rename The Raiser's Edge program folder. The default location is:
      • C:\Program Files (x86)\Blackbaud\The Raisers Edge 7\ (for 64-bit operating systems)
      • C:\Program Files\Blackbaud\The Raisers Edge 7\ (for 32-bit operating systems)
    2. Remove any of the following related registry entries for The Raiser's Edge:
Note: Incorrect changes to registry settings can cause serious system problems that may be irreversible without reinstallation of the operating system. You must back up your registry before making any registry changes. We are not responsible for damage resulting from incorrect use of the Registry Editor.
    Registry entries for 64-bit Operating Systems:
    • HKEY_Current_User\Software\Blackbaud\RE* (includes sub-keys)
    • HKEY_Local_Machine\Software\Wow6432Node\Blackbaud\The Raiser's Edge 7
    • HKEY_Local_Machine\Software\Wow6432Node\Blackbaud\Raisers Edge
    • HKEY_Local_Machine\Software\Wow6432Node\Blackbaud\ - any keys that begin with REINI
    • HKEY_Local_Machine\Software\Wow6432Node\ODBC\ODBC.INI\RE7_1
    • HKEY_Local_Machine\Software\Wow6432Node\ODBC\ODBC.INI\RE7_Sample
    • HKEY_Local_Machine\Software\Wow6432Node\ODBC\ODBC.INI\REINI_1
    • HKEY_Local_Machine\Software\Wow6432Node\ODBC\ODBC.INI\REINI_50
    • HKEY_Current_User\Software\Classes\Virtualstore\Machine\Software\Blackbaud\The Raiser's Edge\
    • HKEY_Local_Machine\Software\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{3ED92977-5FCD-11D3-9293-00104BD34E29}
    Registry entries for 32-bit Operating Systems:
    • HKEY_Current_User\Software\Blackbaud\RE* (includes sub-keys)
    • HKEY_Local_Machine\Software\Blackbaud\The Raiser's Edge 7
    • HKEY_Local_Machine\Software\Blackbaud\Raisers Edge
    • HKEY_Local_Machine\Software\Blackbaud\ - any keys that begin with REINI
    • HKEY_Local_Machine\Software\ODBC\ODBC.INI\RE7_1
    • HKEY_Local_Machine\Software\ODBC\ODBC.INI\RE7_Sample
    • HKEY_Local_Machine\Software\ODBC\ODBC.INI\REINI_1
    • HKEY_Local_Machine\Software\ODBC\ODBC.INI\REINI_50
    • HKEY_Current_User\Software\Classes\Virtualstore\Machine\Software\Blackbaud\The Raiser's Edge\
    • HKEY_Local_Machine\Software\Microsoft\Windows\CurrentVersion\Uninstall\{3ED92977-5FCD-11D3-9293-00104BD34E29}
    Note: An alternate method for launching The Raiser's Edge uninstaller is to run the following command from a Run line: msiexec /x {3ED92977-5FCD-11D3-9293-00104BD34E29} This method will not work if you already ran the uninstall Programs and Features.

    Note: If performing an un-install/re-install proceed to the following Knowledgebase Solutions for installing on a Server or for installing on a Workstation.