1. In Excel, open the import file and save to a different location, to shorten the file path.
    For example, copy the file directly to the root of your local drive, such as C:\ to shorten the path. User can also create a shorter file name to help reduce the file path.
  2. In Administration, Import records, open the Import.
  3. On the General tab, for Import file, browse to the new location and select the file.
  4. Proceed with the import process.