- In Excel, open the import file and save to a different location, to shorten the file path.
For example, copy the file directly to the root of your local drive, such as C:\ to shorten the path. User can also create a shorter file name to help reduce the file path.
- In Administration, Import records, open the Import.
- On the General tab, for Import file, browse to the new location and select the file.
- Proceed with the import process.
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