How to edit the forgotten password email message

Where can we change the email message that users receive when submitting forgot password link on the user login part? If the forgotten password email message is incorrect or blank it may need to be edited.

Article Number: 42007

Products:

Blackbaud_Internet_Solutions
Blackbaud_NetCommunity_BBNC

Log in to NetCommunity as a supervisor user
Locate and edit the page containing the login part
Locate and edit the login part on the page
Click Forgotten Password Email button at the top of the Part in edit mode
Click Insert Merge Field in the designer
Insert Password Reset Link Merge Field
Click Save and Close

Note: Multiple users of Blackbaud NetCommunity can use the same email address when signing up for your site. This makes it easy for an entire family to sign up for a Fundraiser or other event. If a family shares an email address and one user forgets his or her password or user name, the reminder email sent to the shared address contains all the user names associated with the email address separated by semi-colons and passwords are masked with asterisks.

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