Error: Error opening export, the Microsoft jet database engine cannot open the file filename.C:\programfile[file name].xls. It is already opened exclusively by another user or you need permission to view its data when exporting the gift grid

Error: Error opening export, the Microsoft jet database engine cannot open the file  filename.C:\programfile[file name].xls. It is already opened exclusively by another user or you need permission to view its data.
Try each of the following steps in order until the issue is resolved:


 

     
    • Edit the rights of the affected user
      1. Click Administration, Security
       
      • Open the appropriate user
       
      • In the Group Assignments frame, select Selected Group rights
       
      • Select a security group in the Not a member of frame and move it to the Member of frame
       
      • Save and close the user
       

      Environment

       Reported in version 7.71.936

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