In December of 2013, Blackbaud discontinued the automatic shipment of AddressAccelerator DVDs.  Advance notifications of this change were mailed to regular recipients of the DVDs, and email reminders were sent to known AddressAccelerator users, to prepare for the next update cycle.

If you cannot download the US AddressAccelerator updates, please Contact Support and reference this article.

Our Support team will walk through basic troubleshooting to resolve any issues you may have with the download. If necessary, they may offer to ship you a DVD for the installation.