Error: The number of terms for the request do not equal the length in terms of the course when adjusting student schedules

The error: The number of terms for the request do not equal the length in terms of the course can occur when trying to enroll a student in a class or otherwise change the classes a student is enrolled in.  Normally this indicates that the course request has been entered for a different number of terms than the class is scheduled and the request needs to be adjusted.

Article Number: 42258

Products:

  • Registrar_s_Office
Try the following to resolve this issue:
  1. In Scheduling, Enter Course requests by student, pull up the student in question.
  2. In the Terms column of the Course requests, for any request that does not have a specific start term defined (e.g.has "Any" Term listed), change the Term to a specific one.
  3. If student is enrolled in the correct classes, remove any unfulfilled alternate requests. 
If Transferring students to another class:
  1. Transfer the student from Edit Master Schedule.
If deleting an unfulfilled course request:
  1. In the course record, Classes tab, open a class for the appropriate academic year.
  2. On the Students tab, delete the row for the affected student.
  3. Save and close the class.
If the issue is still not resolved, Contact Support and reference this article. 

Environment

 7.82.104, patch 11

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