Some things to do to try and find real estate information: 

  1. Add another address to the prospect's record and search using that one.
  2. Verify the prospect's name is spelled correctly.
  3. Search the address on the USPS website to see if the address is correct
  4. If you have the “Search in TA Database” option in your Home Search:  Search by name, city and state to confirm the correct address ( for ResearchPoint only)