The student is selected on the single statement General tab but is not listed on student record as a statement recipient.

1. In Records, Students, open the student record
2. Select the Statement tab
3. Add student as a recipient
4. Save and close the student record

Or

The incorrect record is selected on the Filters tab of the statement parameter.

1. In Records, Students, open the student record.
2. Select the Statement tab and click Print Statement.
3. Open the statement parameter.
2. On the Filters tab, change the Records in statement body or Statement Recipients filter to reflect the correct record.

Note: When printing a single statement from within a record, if you create a new parameter, it will automatically filter to the correct record. If you select an existing parameter, you will need to adjust the filters to select the correct record.