If your software is hosted through Blackbaud Hosting Services, refer to How to run a plug-in in a hosted environment.

Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.

If you need to reset the next available receipt number to a value lower than a receipt number on a gift, refer to BB278858.

Note: Print and read all of the following instructions before running the plug-in.



    • Log in to the workstation as a local administrator
    • Download the appropriate plug-in for your version of The Raiser's Edge:
    • Save UpdateReceiptNumber.exe to the local hard drive of any workstation with The Raiser's Edge installed
    • Double-click UpdateReceiptNumber.exe
    • When prompted, unzip the files into the \Plugins folder on the workstation. (The default path is C:\Program Files\Blackbaud\The Raisers Edge 7\Plugins.) The EXE file is a self-extracting zip file which contains UpdateReceiptNum.dll and dobUpdateReceiptNum.vbd.
    • Register UpdateReceiptNum.dll on the workstation  (Note: Check here if you encounter an error when trying to register the DLL file)
    • Have all other users exit and sign out of The Raiser's Edge
    • Log into The Raiser's Edge
    • Click Plug-Ins from the navigation bar. The Plug-Ins screen appears.
    • Click the Update Receipt Number link
    • Follow the prompts