WealthPoint searches expire on the subscription end date.  If the subscription is renewed for the following year, the number of searches purchased for the following year will be updated to your WealthPoint account.
  • If this is a new WealthPoint subscription that has not yet been renewed, contact your account representative. (BB12487)
  • If the subscription has been renewed in the past, contact the maintenance team. (BB50606)
  • If the number of searches remaining is incorrect click Create a Case in the Additional Assistance box on the right. Reference this solution ID, and a support analyst will contact you.