Prerequisites:
  1. Designate a machine that will be used to run the Queue Service
  2. In order to install the Queue Service, the user's Windows account must have local administrator rights on the designated Queue machine.
  3. Create or designate a specific domain Windows user account that will be used to run the Queue Service ("Queue Windows account").
  4. Grant this domain Windows user account local administrator rights on the machine designated to run the Queue Service.  See "How to check for and grant local administrator rights to a Windows user."
  5. If utilizing Windows only authentication mode in SQL Server, grant this domain Windows user account the necessary rights within SQL Server.

Installing the Queue Service:
  1. From the Administration Module within the application, select Queue
  2. Click the "Install Queue Service" button from the menu bar
  3. Open Services, right click on RE Queue Service or FE Queue Service, select Properties
  4. Click the "Log On" tab and mark the radio button labeled "This account"
  5. Click the "Browse" button, enter the name of the domain "Queue Windows account".
  6. Type in the password for the domain user account
  7. Click Apply, you will receive a message:  "The new logon name will not take effect until you stop and restart the service", click OK
  8. Click the "General" tab, click the "Stop" button, allow service to stop, then click the "Start" button

Configuring Scheduled Queues:
  1. Configure the processing tab's Frequency, Run As, and Run On settings [The Financial/Education Edge \ The Raiser's Edge]
  2. Complete Queue Validation

Additional Configuration:
  1. If you will be using the Queue service to export, then grant permissions to the "Queue Windows account" to the destination UNC path.
  2. If you will be using the Queue service to print or generate a report, then grant the "Queue Windows account" permission to the selected printer.
  3. Status Notifications
  4. Control Reports [The Financial/Education Edge \ The Raiser's Edge]
 

If you encounter issues with scheduled queues, please reference Knowledgebase Solution 40642 for troubleshooting guidance and steps.