- Designate a machine that will be used to run the Queue Service
- In order to install the Queue Service, the user's Windows account must have local administrator rights on the designated Queue machine.
- Create or designate a specific domain Windows user account that will be used to run the Queue Service ("Queue Windows account").
- Grant this domain Windows user account local administrator rights on the machine designated to run the Queue Service. See "How to check for and grant local administrator rights to a Windows user."
- If utilizing Windows only authentication mode in SQL Server, grant this domain Windows user account the necessary rights within SQL Server.
Installing the Queue Service:
- From the Administration Module within the application, select Queue
- Click the "Install Queue Service" button from the menu bar
- Open Services, right click on RE Queue Service or FE Queue Service, select Properties
- Click the "Log On" tab and mark the radio button labeled "This account"
- Click the "Browse" button, enter the name of the domain "Queue Windows account".
- Type in the password for the domain user account
- Click Apply, you will receive a message: "The new logon name will not take effect until you stop and restart the service", click OK
- Click the "General" tab, click the "Stop" button, allow service to stop, then click the "Start" button
Configuring Scheduled Queues:
- Configure the processing tab's Frequency, Run As, and Run On settings [The Financial/Education Edge \ The Raiser's Edge]
- Complete Queue Validation
- If you will be using the Queue service to export, then grant permissions to the "Queue Windows account" to the destination UNC path.
- If you will be using the Queue service to print or generate a report, then grant the "Queue Windows account" permission to the selected printer.
- Status Notifications
- Control Reports [The Financial/Education Edge \ The Raiser's Edge]
If you encounter issues with scheduled queues, please reference Knowledgebase Solution 40642 for troubleshooting guidance and steps.