These are the password requirements. Passwords are case sensitive.
  • Do not use all or part of the user’s first name, last name or account name.
  • Use at least eight characters.
  • Do not use one of the user’s 24 previous passwords.
  • Do not use hyphens.
  • Use characters from three of the four following categories:
    • English uppercase characters (A through Z)
    • English lowercase characters (a through z)
    • Base 10 digits (0 through 9)
    • Non-alphabetic characters (e.g. $, #, %)
Beginning 75 days after you set your password, a Logon Message screen will prompt you to change your password each time that you log into the Blackbaud Hosting Services web portal. After 90 days, the password must be reset.  If you do not change your password before 90 days pass, the Change Password frame will appear when you log on and you will be required to change your password.

For more information, review the Blackbaud Hosting Services user guides.