If you forget your Blackbaud.com password, you must reset it online. To keep your login secure, Blackbaud staff does not have access to passwords or the ability to change passwords. 
  1. On the Log In page, click Forgot Password?, enter your email address, and click Send.
  2. You'll receive an email that includes a link to reset your password. The email from address is Blackbaud Authentication Services [mailto:DoNotReply@BlackbaudOnDemand.com]. Ensure this address is allowed into your email server.
  3. Click Reset password, complete the form and click Save.