In The Raiser's Edge 7.91 and below:
- Create a constituent query.
- On the Criteria tab, select Addresses, All Addresses, Phones, Phone Number. Select <ask> as the operator.
- Save and close the query.
- If you want to search using the Open screen in Records, select the query created in steps 1 through 3 in the search.
- When searching, enter an asterisk (*) in the Last/Org name field.
- Click Find Now. A Run-time Wizard screen opens.
- In the Operator drop-down, select equals. In the Value field, enter the email address.
In The Raiser's Edge 7.92 and above:
- In Records, Constituents, click Open a Constituent.
- A search window opens. Enter the phone number or email address in the appropriate field.
- Click Find Now.