If your software is hosted through Blackbaud Hosting Services, Contact Support and reference this article. 

If your software is not hosted through Blackbaud Hosting Services, follow the below steps:
Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.

Note: Print and read all of the following instructions before running the plug-in.

  1. Log in to the workstation as a local administrator.
  2. Download the appropriate plug-in for your version of The Raiser's Edge:
    • FixPurposeRequired.exe: Versions 7.70 - 7.85
    • Save FixPurposeRequired.exe to the local hard drive of any workstation with The Raiser's Edge installed.
    • Double-click FixPurposeRequired.exe.
    • When prompted, unzip the files into the \Plugins folder on the workstation. (The default path is C:\Program Files\Blackbaud\The Raisers Edge 7\Plugins.) The EXE file is a self-extracting zip file which contains dobUpdateDBPlugin.vbd, UpdateDB.dat, UpdateDB.mdb, and UpdateDBPlugin.dll.
    • Register UpdateDBPlugin.dll on the workstation.
    • Have all other users exit and sign out of The Raiser's Edge .
    • Log into The Raiser's Edge.
    • Click Plug-Ins from the navigation bar. The Plug-Ins screen appears.
    • Click the Fix PurposeRequired link.
    • Follow the prompts.