Although the option may be available via User Administration, it may be deselected by a security policy we have in place and should not be checked.

Passwords expire every 90 days and must be updated. Users will being receiving prompts approximately 15 days before the 90 days that a password change is due.

For more information on resetting the password, refer to the following Knowledgebase solution: How to reset a Blackbaud Hosting user's password (BB172996)

To log into certain Blackbaud applications just using the hosting login, consider setting up Windows Authentication as described here: How to allow users to log into an application without entering a password using Windows Authentication in the hosted environment (BB734330)