When running the Aged Accounts Receivable report, only records with a balance are included.  The exception to this rule is students whose balance is reduced to zero by an unapplied payment.

To find a list of records with zero balances,  run the Accounts Balance report and mark the option to include records with a zero balance.

A Query can also be used to find a list of records and their balances:
1. Go to Query and click the new button
2. Choose Record from the Query type drop-down
3. Select the Output tab and expand the Activity section by clicking on the plus sign
4. Underneath Activity expand Summary
5  Double-click Record Balance and enter the desired date.
6. Add any additional fields and run the Query.