• Change the font to Arial or Times New Roman.
  • Make sure none of the fields/text boxes are off the page (all fields need to be contained in the white space).
  • Manually register exportmodeller.dll and crtslv.dll. The default location is C:\Program Files\Seagate Software\Shared for Crystal Reports 8.5 and C:\Program Files (x86)\Business Objects\Common\3.5\bin for Crystal Reports XI R2 SP6.

Alternative Solution:

Install a PDF printer (i.e. Bullzip PDF or CutePDF) and print report to the PDF printer.

If the "Failed to Export Report" error still occurs when printing to the PDF printer on the preview window, close out of the preview window and print to PDF from the main Custom Report window.