If you have a Blackbaud ID account to log into blackbaud.com, only you should change your email address on blackbaud.com. Your Blackbaud ID account controls the email address field. when you log into your Blackbuad ID account it will ensure your email address is correct in our system.

If you received an email stating we updated your email address, follow these steps:
  1. Log into your Blackbaud ID account with your correct email address and password.
  2. If appropriate, update your email address and any other personal contact information as needed.
  3. If you'd like to determine who changed your contact information, check the bottom of the email and note the IP address. Use the American Registry for Internet Numbers to determine the person or organization registered to the IP address listed. For example:
    For reference, Change was made from:
    IP address:
    Web resources like the American Registry for Internet Numbers
    (http://www.arin.net/whois/) are available to find IP address owners.

    Note: If the IP address is, as listed in the example above, a Blackbaud employee changed your record.