Error: Data could not be saved. Could not find a part of path 'C:\SERVERNAME\bbappfx\vroot\importfiles\FILENAME.csv' - when importing with a local file

When saving an import process and uploading the import file from a local file, users may receive the errors:

Data could not be saved. The network path was not found.
Data could not be saved. Could not find a part of path 'C:\SERVERNAME\bbappfx\vroot\importfiles\FILENAME.csv'.

Article Number: 43904

Products:

Blackbaud_CRM

When creating a import using a local file, the file is copied to the server location identified in the web.config file. Either confirm the path in the error message exists on the webserver or update the web.config file to the correct path.
If you cannot access the web,config file the path can also be updated within BBEC:

Go to Administration and select Import
Under Tasks select Configure import options
The path can also be entered in Import Tasks, configure import options.
Enter the Import File Path
Click Save
Attempt the Import again

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