1. In Mail, open the report card or transcript parameters.
2. Select the Details tab and open the Courses section.
3. On the Columns tab, open the column for the marking column which displays the NG grade.
4. Under Column Contents, unmark or mark the Show grades entered as NG checkbox.
5. Click OK.

OR

1. In Records, Courses, open the course.
2. Select the Grading tab.
3. Open the appropriate academic year record.
4. On the Grades tab, select the row for the appropriate marking column.
5. In the Values Allowed column, select Both.
6. Click OK.
7. Save and Close the record.