For domains that are unique from your website domain, additional steps are needed:
Create 2 NS records:
- The first NS record will specify our Primary DNS server, bbns.blackbaud.com.
- The second NS record will specify our Secondary DNS server, bbns2.blackbaud.com.
Configuring DNS records is not supported by Blackbaud, as different providers have unique means in updating DNS records. Please contact the appropriate software vendor or IT professional for assistance with this process or issue, which is beyond Blackbaud's scope of support.