1. Go to Database > Database Expert
  2. Go to the Links tab
  3. Maximize the window for a better view of the tables
  4. Click Clear Links
  5. Click Link to re-link the tables
  6. Right click on one of the links (black line that connects two tables) and select Link Options
  7. Change the table join (BB339584) from Inner Join to Left Outer Join
  8. Click OK
  9. Repeat steps 6 - 8 for all links
  10. Click OK
For more information, refer to How to convert Crystal Reports to version XI (BB361592).