How to give other users access to Crystal Report files after creating a custom report
In order for a custom report to work for all users, the report must be saved on a network drive. All users must also have the exact same path to that network drive. For example, if the user who added the report had it saved on G:\Reports, every other user must have the same path, G:\Reports, to the report. Ensure that all users have read and execute rights to the folder where the report is saved on the network.