We maintain active SPF (Sender Policy Framework) records, as well as ensure that we are not sending emails to invalid email addresses. We also actively monitor spam lists to make sure that your organization or Blackbaud does not appear on a blacklist.

Note: For additional information regarding email delivery, refer to the Blackbaud Hosting Services Service Agreement

Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist with implementing resolutions from these websites.