Note : Before you proceed with the following instructions, back up the database. If your organization integrates multiple Blackbaud products, refer to the Additional Requirements section of the backup article.
  1. Create the Export
    1. Create an export of the necessary information
    2. Select a Comma Separated Value (CSV) as the format
    3. On the Output tab, select the necessary fields to be exported, including the constituent's Import ID 
  2. Correct the field values in Excel
  3. Import the corrected information
    1. In Administration, click Import
    2. Select the appropriate section to be imported and click New
    3.  On the General tab, select to Update Existing Records and browse to the exported file
    4. Leave all defaults on the File layout tab
    5. On the Fields tab, map to the appropriate fields
    6. Select Import Now