• Exit and sign out of The Raiser's Edge
       
    • Open the Plugins Folder (Default location is C:\Program Files\Blackbaud\The Raisers Edge 7\Plugins)
       
    • Right-click on the file noted in the error message (i.e. file.vbd)
       
    • Select Properties
       
    • Click Change next to 'Opens with: Unknown application'
       
    • Select Internet Explorer
       
    • Click OK
       
    • Click Apply and OK
       
    • Log into The Raiser's Edge
       
    • Rerun the plug-in