There are a few possible causes for this issue:

1. If the student was enrolled concurrently in multiple sections of the course within a single term, the student will have multiple requests for the course, the course will be listed multiple times in Grades, and the course will appear multiple times on report cards and transcripts.

2. In Grades, Enter grades by student, the course appears once as a regular course and then again as an Other course. If the Other course entry is a duplicate, delete it.

3. On the student record, select the Education tab. If multiple Education records are added for a school, either delete one of the Education entries or open the entry and unmark "Print education on transcripts and report cards".