Error: Table Entry cannot be deleted because it is in use by one or more records in the program - when deleting a table entry

When trying to delete a phone type in Configuration, Tables you may receive the following error: 'Table Entry' cannot be deleted because it is in use by one or more records in the program. Using queries to locate where this might be used is bringing back 0 results.
Mark the phone type as Inactive to prevent it from being used on other records.


 

Environment

 Duplicated in version 7.70.638.0007 and 7.80.94

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.