If processing the Direct Debit transaction using the option for Merchant Account for Blackbaud Merchant Service (BBMS) login to the BBMS Web Portal and confirm if the transaction(s) appear as in Gateway Processing.  This message may be received but the transaction was successfully submitted to BBMS.  

    DO NOT SUBMIT the EFT file again if the transaction appears in Gateway Processing.  Submitting the file again will charge the transaction again and you will need to issue a refund to the donor.