• Weblog part does not have security set correctly:
    1. Edit the Weblog associated with the news reader.
    2. Select Targeting and Security.
    3. Mark the Everyone checkbox.
    4. Click Save.
  • The incorrect URL is entered into the newsreader.
    1. Edit the Newsreader part.
    2. Confirm that the URL us correct, and is not using an IP address.
    3. Click Save.
Note: If this error persists in a Self-hosted environment, then it is typically a result of a Firewall or other Security setting on the Servers that are blocking access to the RSS feed. We recommend contacting your IT Staff to open up a path for the Server to connect to your RSS feed address/URL.