Try each of the following steps in order until the issue is resolved:
 
  1. Ensure the fiscal year for the transaction has been defined in Financial Edge.
  2. Open the posting parameter and select the appropriate date range on the General tab.
  3. Confirm there is a valid GL Distribution set for the Write Off:
    1. Open the Pledge in question
    2. Select the Installments/Payments tab
    3. Highlight, then right-click on any of the Write Off rows (as one is distributed amongst the pledge balance)
    4. Select Go to write-off
    5. Select View, View GL Distributions
  4. Confirm there are no gifts posting to closed account periods: 
    1. Select Admin, Post to General Ledger 
    2. On the General tab section titled 'What do you want to do?', select View gifts posting to closed accounting periods
    3. Click View Gifts 
      NOTE: This will not actually post, but will bring up a new screen where you can review any gifts in question