1. Exit and Sign out.
  2. Log back into The Financial Edge.
If that does not correct the issue, do one of the following:

Note : Incorrect changes to registry settings can cause serious system problems that may be irreversible without reinstallation of the operating system. You must back up your registry before making any registry changes. We are not responsible for damage resulting from incorrect use of the Registry Editor.

  1. Edit the Registry
  2. Go to HKEY_CURRENT_USER\Software\Blackbaud\
  3. Rename 'Blackbaud' to '~Blackbaud'
  4. Exit the Registry

Run the Reset Registry Plug-in to revert the program settings on the workstation to the defaults.

Recreate the Windows User Profile.


Recreate the The Education Edge/The Financial Edge User Profile