The error 'Error in Main Page Load 'C:\Program Files\Blackbaud\The Raisers Edge\Plugins\docwhatis.vbd' Error number :13 Error description : 'Type mismatch'' may occur when clicking 'What is a Plugin?' or when accessing the Plug-ins module.
The error may also be listed as follows:
Error in Main Page Load The Raiser's Edge was unable to load this page. Please try accessing the page again. If you still encounter an error, Please note the following error and contact Blackbaud support. Error in Main Page Load 'C:\Program Files (x86)\Blackbaud\The Raisers Edge 7\Plugins28323\docGenCvrSheetRE.vbd' Error number : 13 Error description : 'Type mismatch'
NOTE: If your database is hosted by Blackbaud Contact Support and reference this article.
Try each of the following steps in order until the issue is resolved: