- Perform regular database maintenance on your Blackbaud NetCommunity database. We recommend that you set up a maintenance schedule in SQL Server to update statistics, backup the database and rebuild indexes on a weekly basis.
- Rebuild Indexes
- Update Statistics
- Shrink Databases
- Back up Databases
- Ensure that all hardware meets the minimum system requirements for Blackbaud NetCommunity.
- Perform regular disk maintenance on the servers that house the Blackbaud NetCommunity and the RE7Service. This includes, but is not limited to:
- Disk Cleanup [Windows 2000 \ Windows Server 2003]
- Disk Defragmenter [Windows 2000]
Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist in implementing the solutions on these websites.
- Remove old and unused programs through Add/Remove Programs. Old programs not only take up space on the machine, but some programs may continue to run in the background without your knowledge.
- Download and install Anti-Spyware software such as Windows Defender. Run this regularly in order to detect and resolve potential corruption and other issues on the servers. Most programs are easily removed from Add/Remove Programs, however Spyware applications are sometimes more difficult to remove.