• Ensure that all hardware meets the minimum system requirements for Blackbaud NetCommunity.

    • Perform regular disk maintenance on the servers that house the Blackbaud NetCommunity and the RE7Service. This includes, but is not limited to:
      1. Disk Cleanup [Windows 2000 \ Windows Server 2003]
      2. Disk Defragmenter [Windows 2000]



      Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist in implementing the solutions on these websites.

      • Remove old and unused programs through Add/Remove Programs. Old programs not only take up space on the machine, but some programs may continue to run in the background without your knowledge.
      • Download and install Anti-Spyware software such as Windows Defender. Run this regularly in order to detect and resolve potential corruption and other issues on the servers. Most programs are easily removed from Add/Remove Programs, however Spyware applications are sometimes more difficult to remove.