Try each of the following steps in order until the issue is resolved.
- If the student has taken the course multiple times, ensure that the course is set to allow credit to be awarded multiple times.
- In Grades, Enter grades by Student, select the appropriate school, academic year, session, term and student.
- Right-click the course row that is missing the awarded credit.
- Select Details for student.
- Enter the correct credits for the marking column in the Awarded Credits Column.
- Click OK.
- Click Save and Close.
- Rerun the transcript.