Error: Phone/email [email address]for Mr. John F. Giese not added to EE. Reason is: These people or organizations share this address and already have HomeEmail contact number. when running the Integration Activity report

Error: Phone/email [email address]for Mr. John F. Giese not added to EE. Reason is: These people or organizations share this address and already have HomeEmail contact number.
To have the phone number shared in both systems:

    • Make sure the phone type can be shared on the record by going to Configuration, Tables, Phone type and opening the phone type entry in question.

    • Add the phone type to the record and mark it as shared.

    • When prompted, click Yes to overwrite the phone types on the other records.


    To have the phone number not shared, go into the program where the phone type is shared on the records and mark the phone type as Not Shared.

    Environment

     Duplicated in version 7.70.638.0021

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