Error: Only exports of format Blackbaud Simple Word Merge (DOCX) or Blackbaud Conditional Word Merge (DOCX) may be linked to Letters. when creating a letter through Configuration in a Blackbaud Simple or Conditional Mail Merge (.DOC) format or creating D

Error: Only exports of format Blackbaud Simple Word Merge (DOCX) or Blackbaud Conditional Word Merge (DOCX) may be linked to Letters.
We resolved this issue in version 7.85.5026. Download the latest version from our website.

Alternative Solutions:

1. Create Letters using Export.
2. Link the export to the letter in Configuration.

OR

In Office 2007:
1. In Configuration, select Letters.
2. Create a new Letter.
3. Click the Add New Blackbaud Word Merge export icon.
4. In Tools, Export options, change the Export format from Blackbaud Simple Word Merge (DOCX) to Blackbaud Simple Word Merge.
5. Click OK.
6. Select all merge fields as Output fields.
7. Click Edit Merge Document.
8. Add the text of the letter and insert any merge fields.
9. Click Save and Return to RE7 to merge.
10. Click Save and Close to close the Export.
11. Click Save and Close to save the new letter.

Environment

 Duplicated in version 7.82.1514.3

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