1. Select Membership tab on constituent record
  2. Double-click on membership
  3. Click on Members & Cards
  4. Double-click on member name
  5. Enter name for Name on Card field
OR If one record has a membership and the other doesn't
  1. Merge the record without the membership into the record with the membership
  2. Don't include memberships in the information to be merged
If issue persists after following the above steps, Contact Support and reference this article. .